Eco-Oil Miljöbränslen i Sverige AB ("Eco-Oil", "we", "our", "us") is committed to protecting your personal data and ensuring transparency in how we collect, use, store, and safeguard information. This Privacy Policy explains how we process personal data in accordance with the EU General Data Protection Regulation (GDPR), the Swedish Data Protection Act, and other applicable privacy legislation.
By using our website, services, customer portals, or support channels, you agree to the practices described in this Privacy Policy.
1. DATA CONTROLLER
Eco Oil Sweden AB Södra Bergsbyn, Skellefteå, Sweden
Email: privacy@eco-oil.se Phone: +46 (0)910 48 71 00
2. PERSONAL DATA WE COLLECT
We may collect and process the following categories of personal data:
2.1 DATA YOU PROVIDE TO US
• Name, company, and contact details
• Email correspondence and support requests
• Information submitted through forms (support, partnership, investor inquiries)
• Documents uploaded to our support portal or customer systems
2.2 DATA COLLECTED AUTOMATICALLY
• IP address and device information
• Browser type, operating system, and access timestamps
• Website usage analytics (pages visited, session duration)
• Cookies and similar technologies (see Section 7)
2.3 BUSINESS AND OPERATIONAL DATA
• Contractual information related to fuel deliveries, technical support, or research collaboration
• Safety incident reports (SDS related)
• Compliance documentation required by law (ADR, REACH, CLP)
We do not collect sensitive personal data unless legally required (e.g., incident reporting).
3. HOW WE USE YOUR PERSONAL DATA
Eco Oil processes personal data for the following purposes:
• Providing customer support and technical assistance
• Delivering products, documentation, and safety information
• Managing contracts, orders, and business relationships
• Ensuring regulatory compliance (REACH, CLP, ADR, environmental reporting)
• Improving our website, services, and digital tools
• Communicating updates, safety notices, or operational changes
• Protecting Eco Oil’s systems, infrastructure, and intellectual property
We do not sell personal data to third parties.
4. LEGAL BASIS FOR PROCESSING
We process personal data based on:
• Contractual necessity – to deliver products or services
• Legal obligations – safety reporting, regulatory compliance
• Legitimate interest – improving operations, ensuring security
• Consent – for optional services, newsletters, or analytics
5. DATA SHARING AND TRANSFERS
We may share personal data with:
• Service providers (IT hosting, analytics, secure communication tools)
• Regulatory authorities when legally required
• Logistics partners involved in fuel delivery or sampling
• Research partners (e.g., universities) when relevant and consented
Eco Oil does not transfer personal data outside the EU/EEA unless adequate safeguards are in place (e.g., Standard Contractual Clauses).
6. DATA RETENTION
We retain personal data only as long as necessary for:
• Contractual obligations
• Legal and regulatory requirements
• Safety documentation (SDS, incident logs)
• Operational and quality assurance processes
When data is no longer needed, it is securely deleted or anonymized.
7. COOKIES AND TRACKING TECHNOLOGY
Eco Oil uses cookies to:
• Improve website functionality
• Analyse traffic and usage patterns
• Provide secure login to customer portals
• Remember user preferences
You can manage or disable cookies in your browser settings.
8. YOUR RIGHTS UNDER GDPR
You have the right to:
• Access your personal data
• Request correction or deletion
• Object to processing
• Request data portability
• Withdraw consent at any time
• File a complaint with the Swedish Authority for Privacy Protection (IMY)
Requests can be sent to: privacy@eco-oil.se
9. DATA SECURITY
Eco Oil uses industry standard security measures to protect personal data, including:
• Encrypted communication (HTTPS/TLS)
• Access control and authentication
• Secure storage and backup routines
• Monitoring and incident response procedures
10. CHANGES TO THIS PRIVACY POLICY
Eco Oil may update this Privacy Policy when necessary to reflect changes in legislation, technology, or business operations. The latest version will always be available at eco-oil.se/privacy.
11. CONTACT INFORMATION
For questions about this Privacy Policy or how Eco Oil processes personal data, please contact:
Eco Oil AB – Privacy Office
Email: privacy@eco-oil.se
Phone: +46 (0)910 48 71 00
Website: https://www.eco-oil.se
